How it works
From first call to using it on Monday.
There is nothing to install and nothing to watch. You start with a free call. If it makes sense to carry on, you book a paid session and we work on your real business together.
Step 1
A free call
Everyone starts here. We talk about your week and I tell you honestly whether coaching will help. It is a conversation, and nobody is asked to buy anything on it.
Step 2
A paid session
If we both think it will help, you book a session. If we do not, you have paid nothing.
The free call, 20 minutes. Everyone starts here.
Book a time, or ring me. We talk about what a normal week looks like and where the hours go. I tell you which job I would hand over first and which service I would start with. If I do not think I can help, I say that instead.
You choose a paid session
Most people start with the Quick Start Session. If you prefer to learn in stages, the Three-Session Programme gives you time to try things between sessions. I send a payment link or an invoice when you book.
The session, on your own work
Live, with your screen shared. Before we meet, I ask you to send three real examples with the customer names removed: a quote, a customer message and a payment reminder. We use those, not made-up ones.
You leave with a plan and your instructions
A one-page plan of what to hand over first, and the saved instructions we wrote, in a document you can copy from. From there you carry on yourself, or book more support.
What you need
- A laptop, tablet or phone with a camera and internet.
- A ChatGPT or Claude account. The free plans are enough to begin. Some tools have subscriptions you pay to the provider, and I tell you the likely cost before you commit.
- Three real examples of your own work, with customer details removed.
- An hour or two without interruptions, so you are not answering the phone halfway through.
What I will not do
- Promise you a number of hours saved. It depends on your business and on how much you use it.
- Sell you software or take commission from any tool.
- Ask you to put customer details into an AI tool before we have checked your settings.
- Give legal, tax or financial advice. AI can draft a letter, but it cannot tell you where you stand.
Your customers' details
The safest habit is also the simplest: take the personal details out before you paste anything in.
Names, addresses, phone numbers, bank details and anything private stay out. You can nearly always get a good draft with "the customer" and "the address" in their place, then put the real details back yourself. In the first session I show you how, and we go through the privacy settings on your account together, because they differ between tools and they change.
Ready when you are.
Book the free call, or ring me and we can fix a time while we talk. You pay nothing until you choose a session.